Customer Information Text

1. To inform

This information text is written by the data controller Kalif Mimarlık Mühendislik Proje Yapı Taahhüt Üretim İthalat İhracat ve San. Ltd. Şti. ("KALIF DESİNG" or "COMPANY "), personal data of members/visitors who order products using the website, mobile applications and social media accounts of our company, and customers who visit and shop at Kalif Desing stores, Personal Data No. 6698 It has been prepared to operate in accordance with the Data Protection Law (“Law”) and other legislative provisions.

With the information text, it is aimed to continue and develop the activities carried out by the Company in accordance with the principles in the KVK Law.

2. Processed Personal Data and Collection Methods

Your personal data, the information you have declared verbally or submitted as a document in our stores, your transactions carried out as a member or without being a member through the website, mobile application, information you have provided to us during mutual communication via e-mail, social media and other communication channels. and documents are collected by fully or partially automatic or non-automatic methods as part of any data recording system.

Data Category	Processed Data
Identity Data	Name and Surname, TR ID Number, Private Company Information, Tax Number and Office
Communication Data	Phone Number, E-Mail Address, Address
Financial Information	Bank and IBAN Information
Transaction Security Data	Website Login - Logout Information, Username and Password, IP Information
Customer Transaction Data	Billing Information, Payment Information, Order Information
Marketing Data	Shopping History Information, Cookie Records

3. Legal Reasons and Purposes of Processing Personal Data

Your personal data may be processed by Kalif Design for the purposes and legal reasons stated below. If there is any change in the purpose of processing your personal data, you will also obtain permission.

Legal reasons

Your personal data processed within the scope of activities carried out by our company;

• It is mandatory to obtain explicit consent for data processing (KVKK article 5/1)

• Explicitly foreseen in laws (KVKK article 5/2-a)
• It is necessary to process personal data of the parties to the contract, provided that it is directly related to the establishment or performance of a contract (KVKK article 5/2-c).

• It is mandatory for the data controller to fulfill its legal obligations (KVKK art. 5/2-ç)

• It is mandatory to process data for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the person concerned (KVKK article 5/2-f).

Data processing conditions are processed for the following purposes in accordance with the Law on the Regulation of Electronic Commerce No. 6563, the Regulation on Commercial Communication and Commercial Electronic Messages, the Law on Consumer Protection No. 6502, the Tax Procedure Law No. 213, the General Communiqué on the Tax Procedure Law and other relevant legal legislation. .

Purposes

• Fulfilling our legal obligations arising from the Law on the Regulation of Electronic Commerce No. 6563, the Regulation on Commercial Communication and Commercial Electronic Messages, the Law on Consumer Protection No. 6502, the Tax Procedure Law No. 213, the General Communiqué on the Tax Procedure Law and other relevant legal legislation,
• Carrying out shopping transactions,

• Carrying out membership transactions,
• Providing service to view your shopping history,

• Evaluation of your requests,

• Execution of contract processes,
• E-invoice/e-archive invoice regarding your shopping can be sent to you,

• Issuing invoices and, in some cases, performing current account and reconciliation transactions,

• Fulfilling our obligations under the relevant legislation in case of purchasing a specific product that exceeds a certain amount or for which there is a clear regulation,
• If you want to make your payment by credit card, payment can be received,

• Carrying out after-sales operational procedures,

• Fulfilling our after-sales support services,
• The products you have purchased can be delivered to you via cargo,

• Carrying out product return and refund processes,

• If commercial communication permission/explicit consent is given, general or personalized campaigns, advantages, promotions, advertisements, information, marketing activities and commercial communication activities (SMS, e-mail, etc.) can be carried out for you,
• If you contact us via our communication channels (phone, e-mail, website, mobile application, social media, etc.), we can resolve your problems, complaints and requests and contact you when necessary,
• Improving user experiences on the website and mobile application and receiving technical consultancy in this regard,

• Exercising all kinds of lawsuits, right of reply and objection against official institutions and organizations such as courts, enforcement offices and arbitral tribunals in case of disputes that may arise, and carrying out negotiation and agreement processes regarding disputes,
• Following up cases and legal processes,

• To constitute evidence within the scope of security, examination and investigation,
• Carrying out activities in accordance with the legislation,

• Providing information to authorized persons, institutions and organizations.

4. Transfer of Personal Data and Transfer Purposes

Your personal data processed within the scope of our activities within the country, provided that it is limited to the personal data required by the transaction;

• To authorized institutions and organizations and legal entities, financial advisors and judicial authorities in order to provide information, documents and other related obligations arising from the legislation and to make legal notifications,

• Within the scope of exercising our legal rights, our lawyers, mediators,

• Records related to commercial communication are sent to İleti Yönetimi Sistemleri A.Ş.,

• Obtaining website hosting service, improving user experiences on our website and mobile applications, information technologies, marketing/advertising/analysis activities, operational services, payment services or consultancy requiring expertise, etc. To our Company's business partners and companies from which services are received, in order to receive product and service support on issues,
• To payment institutions and authorized institutions regarding the relevant transaction, when necessary, for the purposes of detecting suspicious transactions and preventing illegal transactions.

can be transferred.

Personal data processed within the scope of our activities are not transferred abroad by us. If you contact Kalif Design via social media accounts and place an order, we would like to remind you that the servers of the relevant social media platforms are located abroad.

5. Ensuring the Security and Confidentiality of Personal Data

In accordance with Article 12 of the KVK Law, our company takes all necessary technical and administrative measures to prevent unlawful processing and access of the personal data it processes and to ensure the appropriate level of security to ensure the preservation of personal data. If the processed personal data is obtained by others through illegal means, our Company will notify the KVK Board and the relevant person as soon as possible.

6. Deletion, Destruction and Anonymization of Personal Data

Pursuant to Article 7 of the KVK Law, although personal data has been processed in accordance with the relevant legislation, if the reasons requiring processing disappear, personal data will be destroyed ex officio or upon the request of the relevant person, by a method deemed appropriate in accordance with our storage and destruction policy prepared by our Company in accordance with the KVK legislation. is done.

7. Rights of the Relevant Person

In accordance with Article 11 of the KVK Law, you can apply to our Institution and make requests regarding the following issues regarding your personal data:

1. Learning whether personal data is being processed or not,
2. Requesting information if personal data has been processed,
3. Learning the purpose of processing personal data and whether they are used for their intended purpose,
4. Learning about third parties to whom personal data is transferred domestically or abroad,
5. Requesting correction of personal data in case of incomplete or incorrect processing and requesting that the action taken in this context be notified to third parties to whom personal data has been transferred,
6. Requesting the deletion, destruction or anonymization of personal data in case the reasons requiring the processing of personal data disappear, and requesting that the action taken in this context be notified to third parties to whom personal data has been transferred,
7. Object to the emergence of a result that is unfavorable to the data owner by analyzing the processed data exclusively through automatic systems,
8. Request compensation for damages in case of damage due to unlawful processing of personal data.

Relevant persons can submit their applications and requests within the scope of the law by filling out the "Application Form in accordance with the Personal Data Protection Law" in Turkish, available at the " https://www.kalifshop.com.tr " website within the scope of the "Communiqué on the Procedures and Principles of Application to the Data Controller";

• Gülsuyu, Kelebek Sk. You can apply in person with your ID card to NO:6, 34848 Maltepe/Istanbul or send it through a Notary,

• Or you can send it to kvkk@kalifshop.com.tr using the e-mail address previously notified to us and registered in our system.

Our company It will finalize application requests free of charge, in accordance with Article 13 of the Law, according to the nature of the request and within 30 (thirty) days at the latest. If the request is rejected, the reason(s) for rejection will be notified in writing or electronically.

If the transaction requires an additional cost for “Our Company”, a fee may be charged at the rate determined in the “Communiqué on the Procedures and Principles of Application to the Data Controller”.

This Information Text may be revised by KALIF DESIGN when deemed necessary. In cases where there is a revision, you will be informed regarding this issue.